About Me

Welcome to my profile!

I have over 10 years of experience in the Brazilian civil service, including 7 years as an HR Manager at the Rio de Janeiro State Government. Currently, I am pursuing a Master’s in Business and HR Management in the UK.

My background includes managing HR operations, handling employee relations, compliance, and workplace motivation. I bring strong skills in problem-solving, active listening, and teamwork, and I am passionate about continuous learning and contributing positively to any team.

Educational Qualification

Institution Name	Northumbria University
Course/Content/Module	MSc Business with Human Resource Management
Start Date	01/02/2024
End Date	01/01/2026
Location	London

Institution Name	Pontifícia Universidade Católica do Rio de Janeiro
Course/Content/Module	Bachelor's Degree, Social Communication
Start Date	02/02/2005
End Date	02/02/2008
Location	Rio de Janeiro, Brazil

Work Experience

Job Title	HR Manager
Employment Type	Full time
Company Name	Rio de Janeiro State Government
Start Date	20/05/2013
Description	Currently on leave to pursue a Master’s degree in Business and HR Management at Northumbria University in the UK. In this role, I served as HR Manager at the Department of Education. I fostered a positive work environment through strong communication, organisation, and empathy, boosting staff motivation, teamwork, and productivity. All administrative processes regarding the employee lifecycle, onboarding, performance management, employee relations, benefits and compliance were some of my main activities. While working in a fast-paced environment and under constant pressure, I developed multitasking, prioritisation and problem-solving skills.

Job Title	Sales Associate
Employment Type	Part time
Company Name	Granado
Start Date	18/12/2024
End Date	30/03/2025
Description	Delivered exceptional customer service, ensuring a positive and engaging client experience. Built and maintained strong customer relationships, demonstrating effective interpersonal and communication skills. Collaborating with team members to meet sales targets, showcasing teamwork and goal-oriented behaviours.

Job Title	Administrative Assistant
Employment Type	Full time
Start Date	02/09/2010
End Date	10/12/2011
Description	Arranged copyright clearance of different works used in educational books. Executed translations of different kinds of documents and contracts (Portuguese/English). Maintained office equipment and oversaw the ordering of supplies.

Job Title	Front of House Team Member
Employment Type	Part time
Company Name	Gail's
Start Date	22/02/2024
End Date	17/12/2024
Description	Customer service. Display arrangement, attending to customer needs, packing and serving products, processing payments.

Top 3 Proffesional Skills	Communication, Adaptability, Teamwork
Top 3 Technical Skills	Microsoft Office

Profile Type	Student
Username	stephsantos
First Name	Stephanie
Last Name	Lamb

Stephanie Lamb