As a Sales Advisor in the flagship store of Whittard of Chelsea, I am required to communicate with customers of varying nationalities daily. Through this role, I have developed strong interpersonal skills by always listening and being attentive to customers. I work as part of a team dedicated to selling our products and helping customers find the right products for them. To improve efficiency in the workplace, I take a proactive stance by anticipating the needs of my colleagues. If they are busy with a customer but have a task to complete, I will complete that task. This improves efficiency as it means customers are being served and prioritised whilst tasks are being completed. This is especially important during the lunchtime rush, when the shop is at its busiest. I pay attention to detail by organising products to promote sales, such as ensuring best-sellers are centrally placed in our attractive displays.

In this role I organised and ran various events and activities for students to participate, engage and learn. I displayed proficient IT skills by using various Microsoft Office components daily to communicate with other members of staff as well as external members. I utilised these apps to complete admin tasks, such as composing spreadsheets, risk assessment forms and lesson plans, as well as themed activities to teach and entertain children. I conversed in person, over the phone and via email with members of staff and external members in preparation for events. I showed excellent time-management skills by consistently arriving to school punctually for staff briefings and school trips.