About Me
| About Me | I’m an experienced and motivated retail professional with a 5+years of strong background in operations and team management. I have a proven track record of supporting store performance through effective leadership, excellent customer service, and efficient day-to-day operations. I’m passionate about creating a positive shopping experience, driving sales, and maintaining high operational and compliance standards. Known for being hands-on, reliable, and adaptable, I thrive in fast-paced retail environments where teamwork and attention to detail make all the difference. |
Educational Qualification
| Institution Name | University of East London |
| Course/Content/Module | MBA(Business Analytics) |
| Start Date | 24/05/2025 |
| End Date | 23/01/2026 |
| Location | Docklands Campus,E16 2RD |
Work Experience
| Job Title | Customer Service Assistant |
| Employment Type | Part time |
| Company Name | Sainsburys |
| Start Date | 31/08/2024 |
| Description | I am a friendly and customer-focused team member with experience in providing excellent service, assisting customers with approx 100’s of queries, operating tills 25, and maintaining well-stocked, tidy displays. Skilled in handling transactions, resolving issues efficiently, and supporting smooth day-to-day store operations. Reliable, approachable, and committed to creating a positive shopping experience for every customer |
| Employment Type | Employment Type |
| Job Title | Assistant Operations Manager |
| Employment Type | Full time |
| Company Name | Reliance Retail Limited |
| Start Date | 16/11/2020 |
| End Date | 30/04/2024 |
| Description |
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Top 3 Skills
| Top 3 Proffesional Skills | Critical Thinking, problem Solving, Communication, Customer service |
| Top 3 Technical Skills | Artificial Intelligence and Machine Learning, Data Science, SAP |
Languages Known
| Languages Known | English, Hindi, Telugu |
Signup Details
| Profile Type | Student |
| Username | keerthigudivada |
| First Name | Keerthi |
| Last Name | Gudivada |