Name: Aakansh Kumar velluri

Date of Birth: 25/06/2001
Email: aakanshkumar23@gmail.com

I am a results-driven Appeals Associate Representative with proven expertise in reviewing, verifying, and processing denied client claims across multiple lines of business. I have specialised in pre-service and expedited appeals, working extensively with dual special needs plans, and am recognised for handling objections and complaints with professionalism and diplomacy.

I demonstrate strong leadership capabilities, including the ability to take initiative, guide and support colleagues on complex cases, and maintain composure and sound judgement under pressure. I am adept at persuasive communication, client representation, and building professional rapport, complemented by proficiency in Microsoft Word, PowerPoint, and Excel.

I hold a Bachelor’s degree in Business Administration (Commerce) from Acharya Nagarjuna University and am currently furthering my education with a Master’s degree at the University of East London, United Kingdom. I am fluent in English (C1) and Telugu (C1), with an upper-intermediate proficiency in Hindi (B2).