Support Our Operations: Planning Administrator Opportunity!

Support Our Operations: Planning Administrator Opportunity!

Are you seeking a flexible role in a fast-paced environment? Indeed, we are currently hiring a Planning Administrator to join the team at Fire Safe Services Ltd. This part-time position offers a fantastic chance to support our growing scheduling department within the fire and security sector. If you enjoy organization and communication, you will play a vital role in keeping our daily operations running smoothly.

Our Mission at Fire Safe Services

Fire Safe Services provides high-quality fire and security protection. We work across many commercial and industrial sites. Furthermore, we value our strong client relationships and our staff’s professional growth. We offer a supportive workplace that truly respects your work-life balance.

Specific Scheduling Support Details

We want to ensure this role fits your lifestyle. Consequently, please review the following details:

• Location: Birmingham B4 7NJ (based in our Bromsgrove operations).

• Type: Part-time employment.

• Hours: You will work 16 hours per week over two days.

• Schedule: One day must be Wednesday. However, the second day remains flexible.

• Time: 8:00 am – 4:30 pm with a 30-minute unpaid lunch break.

Your Core Duties in Operations Management

As a key member of the office team, you will handle several important tasks. Specifically, your daily duties include:

• Customer Contact: You will act as the primary contact for customers. You will discuss upcoming service, maintenance, and installation works with them.

• Scheduling: You must confirm, reschedule, or manage cancellations. Additionally, you will handle access arrangements.

• Engineer Liaison: You will provide clear and accurate job details to our engineers. For instance, you will share site info and access codes.

• Record Keeping: You will maintain accurate records within our job management system.

• Monitoring: You will monitor upcoming jobs to ensure timely confirmations.

• General Support: You will provide administrative help to the wider operations team.

What Makes You an Ideal Office Coordinator?

We are looking for candidates who possess a positive attitude. Specifically, you should bring:

• Strong verbal and written communication skills.

• Excellent attention to detail and organizational ability.

• Basic IT skills, especially with Microsoft Office.

• Previous experience in customer service or office roles.

• A genuine interest in fire safety or engineering services.

• Finally, a professional and reliable approach to your work.

Why Join Our Planning Department?

We reward our hard-working staff with a great benefits package. Therefore, you will enjoy:

• Competitive Salary: £8,320 – £10,158 per year, based on your experience.

• Holiday Pay: 25 days holiday plus bank holidays (pro rata).

• Future Security: A company pension scheme.

• Growth: Ongoing professional development and training opportunities.

• Support: A friendly environment focused on a healthy work-life balance.

Ready to Apply?

If you want a flexible role where your skills make an impact, this is the perfect fit. Consequently, you should start your application today. Join a company that values your contribution and supports your growth. We look forward to hearing from you!

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