Step Up Your Career: Retail Operations Assistant Role in London!

Step Up Your Career: Retail Operations Assistant Role in London!

Retail Operations Assistant opportunities are currently open with Office Shoes in London. Indeed, this position is perfect for anyone who loves working across diverse teams. In this role, you will support retail performance and improve operational efficiency both in stores and at the head office. Furthermore, you will play a key part in driving profitability and streamlining essential business processes. By joining us, you ensure clear communication flows throughout the entire company.

Your Impact as a Store Performance Specialist

Specifically, you will provide hands-on help to the Retail Operations Manager and the Senior Retail Operations & Risk Manager. You will manage various operational tasks while supporting our store teams across the country. Additionally, you will contribute to projects that enhance efficiency and reduce overall workload. This role requires high levels of independence and strong initiative. Consequently, you must adapt quickly to our fast-paced retail environment.

Key Responsibilities

Your daily duties will involve a mix of administration and strategic support. For example, you will perform the following:

• Communication Management: You will manage the retail operations inbox and handle store telephone enquiries.

• Security Monitoring: You will monitor store alarm systems on a daily basis.

• Data & Reporting: You will support omnichannel reporting and maintain the retail stores database.

• Content Creation: You will create and publish store communications within strict deadlines.

• Logistics: You will coordinate store travel requests and manage costs within approved budgets.

• Incentives: You will collate store incentive reports and support prize payments for our staff.

• Budget Tracking: You will assist with store stationery ordering and track budgets carefully.

• Project Support: You will support projects focused on profit growth and workload reduction.

• Store Openings: You will assist with store openings and closures, including travel and consumables.

• Liaison: You will resolve issues professionally by liaising between stores and head office departments.

Qualifications for a Retail Support Expert

We are looking for a specific set of skills to ensure your success. Ideally, you possess the following:

• Industry Knowledge: You understand how retail store operations work.

• Technical Skills: You have a working knowledge of Microsoft Office.

• Core Skills: You possess strong numeracy and literacy skills.

• Organization: You demonstrate excellent time-management abilities.

• Resilience: You can work under pressure and meet tight deadlines.

• Communication: You are a confident communicator with a positive attitude.

• Motivation: You are a self-motivated individual with strong initiative.

Health, Safety & Professional Development

Importantly, you must follow all health and safety requirements at all times. You will act as a positive brand ambassador for Office Shoes in every interaction. Moreover, we expect you to proactively suggest ideas for continuous improvement.

You should also take ownership of your personal and professional growth. Therefore, you will engage in training sessions, coaching, and regular team meetings.

This position offers a stable and rewarding environment with great exposure. Specifically, you will enjoy:

• Experience: Gain exposure to end-to-end retail operations.

• Leadership: Work closely with senior retail leadership teams.

• Variety: Get involved in store openings and business-wide initiatives.

• Culture: Work in a collaborative and supportive head office environment.

• Training: Benefit from ongoing training and development opportunities.

Apply Now

If this sounds like the right next step for your career, don’t hesitate! Start your application today and become part of a team that keeps retail running smoothly.

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