Now Hiring: Operations Assistant – Join Leeds City Council

📍 Location: Carriageworks Theatre, Leeds
💼 Contract Type: Permanent, Full-Time
⏰ Hours: 37 per week
💷 Salary: £24,480 (A1/A3 scale)
📅 Application Deadline: Apply now to become part of a vibrant city team!

🌟 Be Part of Something Bigger in Leeds

Do you have a passion for events, customer service, and making venues run like clockwork? Are you ready to bring energy and enthusiasm to one of the UK’s most vibrant and community-driven councils?

Leeds City Council is offering an exciting opportunity to join its Arts, Events and Venues team as an Operations Assistant. Based at the Carriageworks Theatre, you’ll help deliver excellent public events and support the smooth operation of Leeds’ iconic venues — including Leeds Town Hall and Pudsey Civic Hall.

🏛 About Leeds City Council

As one of the largest employers in the region, Leeds City Council delivers more than 500 vital services to its 800,000+ residents. We’re driven by the goal to make Leeds the Best City to Live and Work in, powered by our values of inclusivity, service, innovation, and collaboration.

Whether you’re helping to stage a major public event or assisting behind the scenes, your work matters.

🎯 Your Main Responsibilities

As an Operations Assistant, you’ll play a key part in the success of events across Leeds’ performance venues. No two days are the same. One moment you might be setting up a conference space, the next supporting a community theatre production or managing access for deliveries.

You’ll be:

• Setting up venues for events, meetings, conferences, and performances
• Opening and securing buildings, setting alarms, and monitoring security
•  Maintaining a clean, safe, and welcoming environment for visitors and staff
•  Offering hands-on support to venue hirers, helping ensure events run smoothly
•  Assisting with minor maintenance tasks, managing refuse, and accepting deliveries
•  Responding to requests for support during events with professional customer care
•  Following health & safety procedures, including emergency evacuation protocols
•  Working closely with technical and programming teams to ensure seamless event delivery
•  Representing the council with professionalism and a can-do attitude at all times

You’ll be expected to work across the venue portfolio, with a base at the Carriageworks Theatre. Flexibility is essential — shifts may include evenings and weekends depending on event schedules.

Who We’re Looking For:

We’re seeking a dependable, hands-on team player who takes pride in making events and public spaces run smoothly. You’ll be the face of our venues — approachable, proactive, and service-oriented.

✅ Essential Skills and Attributes:

•  A basic education in Maths and English
• Excellent communication skills
•  Ability to work independently and as part of a team
•  Able to work under pressure and meet tight deadlines
•  Basic computer skills
• Willingness to work across different locations in Leeds

💬 Personal Qualities:

•  Strong attention to detail and self-motivation
•  Respectful, professional, and collaborative with all stakeholders
•  Flexible and adaptable to change
•  Committed to continuous improvement and learning
•  Aligned with Leeds City Council’s values, including equality, diversity, and sustainability

💼 What We Offer

Joining Leeds City Council means more than just a job — it’s a chance to grow, contribute to your community, and develop your career in a dynamic and supportive environment.

🎁 Benefits Include:

• 📈 Competitive salary with pay progression
• 🏦 Generous employer pension contributions
• 👨‍👩‍👧‍👦 Support for your home, family, and wellbeing
• ⏳ Hybrid working and flexitime (depending on role requirements)
• 🎓 Professional development and training tailored to your career path
• 💚 Access to employee wellbeing services
• 🤲 Inclusion in a workplace that supports equality and anti-discrimination

For the full list of perks, visit the Leeds City Council Benefits page on our official website.

Day in the Life: What You Might Do

Here’s what a typical day might look like in this role:

9:00 AM: Unlock the venue and complete building checks
10:00 AM: Assist with setting up a conference room for a business seminar
12:30 PM: Help deliver a catering setup for an afternoon workshop
2:00 PM: Ensure communal areas are clean, tidy, and visitor-ready
5:30 PM: Support rehearsals for a local amateur dramatics group
9:00 PM: Lock the venue, secure equipment, and reset alarms

You’ll interact with a range of people, from performers and caterers to councillors and the public — offering top-tier customer service and ensuring everything runs smoothly.

🌍 Equality, Inclusion, and Flexibility

Leeds City Council is proud to be an equal opportunity employer, committed to building a workforce that reflects the city’s diverse population. We welcome applications from people of all backgrounds, including:

•  LGBTQ+ candidates
• People with disabilities
•  Ethnic minority communities
•  Carers and care-experienced individuals
•  Veterans

If you share our values and believe you can add value to our team, we want to hear from you — even if you don’t tick every box.

📜 Legal and Right-to-Work Notice

Please note:

📌 This role is based in the UK. You must provide proof of right to work in the UK before starting.
📌 Sponsorship is only available for roles paying £38,700+ or those meeting visa eligibility criteria.
📌 If you’re unsure of your eligibility, please check the UK Home Office Skilled Worker visa requirements before applying.

📥 How to Apply

Ready to take the next step?

1. 📄 Update your CV and prepare a short cover letter explaining why you’re interested in the role
2. 🖱 Click “Apply Now” on the Leeds City Council job portal
3. 📧 We aim to contact shortlisted applicants within 2 weeks

Please don’t delay — applications are reviewed on a rolling basis.

🚀 Your Venue Career Starts Here

This is your chance to be part of Leeds’ cultural heartbeat. Whether you’re preparing spaces for community theatre or helping a conference run smoothly, your role as Operations Assistant is central to our mission of delivering exceptional events across the city.

🛠️ Apply today and play your part in building the Best City to live and work in — Leeds.