Join Our Team: Operations Support Administrator Role in Kettering! 

Join Our Team: Operations Support Administrator Role in Kettering!

Are you looking for a career where innovation meets compassion? Indeed, we are now offering an Operations Support Administrator opportunity at National Accident Law. If you are curious, organized, and passionate about delivering outstanding service, we want to meet you. This is your chance to join a modern, people-focused organization that is redefining the client experience within the personal injury sector. Consequently, you will play a key part in a team that values both professional excellence and genuine empathy.

Your Impact as a Business Process Coordinator

In this position, you will play a vital role in ensuring smooth day-to-day operations. You will manage post, cheques, documents, and internal systems to keep files accurate and up to date. Furthermore, your efforts will help deliver a seamless and positive journey for every client we represent. Ultimately, your organizational skills ensure that our legal experts have everything they need to succeed.

Core Duties for a Workflow Specialist

Your daily tasks will keep the office running efficiently. Specifically, you will handle the following:

• Mail Management: You will open, sort, and distribute all incoming post and cheques accurately.

• Digital Filing: You will scan and upload documents to our system, allocating them to the correct files.

• Financial Processing: You will process incoming and outgoing cheques while completing all related actions.

• Communication: You will manage multiple inboxes and respond to emails from clients and third parties.

• File Support: You will support file handlers with queries to keep cases progressing smoothly.

• Facilities Oversight: You will oversee tasks such as ordering stationery and groceries while welcoming visitors.

• Quality Control: You will manage the printing of outgoing post and correct any inaccuracies.

• General Admin: You will provide general administrative support and assist with various client queries.

Qualifications for an Admin Support Professional

We are looking for a specific set of talents and experiences. Ideally, you possess these traits:

• Industry Knowledge: You have prior experience in the personal injury sector.

• Technical Proficiency: You demonstrate strong administration and IT skills.

• Communication: You possess excellent written and verbal communication abilities.

• Precision: You maintain high attention to detail even when working under pressure.

• Decision Making: You are a confident decision-maker with a customer-first mindset.

• Mindset: You are proactive, driven, and a unified team player.

Why Choose National Accident Law?

This is a permanent, full-time role based in Kettering (NN15 6XR) with a salary of £25,350 per year. Moreover, we offer a workplace culture that holds a Gold Investors in People award. Therefore, you can expect a supportive environment that truly values your growth.

Our Benefits Include:

• Time Off: Enjoy 25 days of annual leave plus bank holidays.

• Health: Access a healthcare scheme where you can claim up to £1,000 back with Simply Health.

• Future Security: We provide a company pension with a 3% contribution.

• Development: Take advantage of CPD and training opportunities to grow your career.

• Community: Use a paid Community Day once a year to volunteer for a cause you love.

• Discounts: Access exclusive employee discount schemes and “Perks at Work.”

Apply Today

If you are ready to take the next step in your career, we encourage you to start your application today. Notably, we believe diversity drives success and we welcome applicants from all backgrounds. Join us and bring your authentic self to a team that inspires impact every single day.

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