Event Co-ordinator and Front of House Job Role in the UK! 🌟

Event Co-ordinator and Front of House Job Role in the UK! 🌟

We are seeking an enthusiastic Event Co-ordinator and Front of House Job Opportunity in the United Kingdom to join our Campus Services team at the prestigious University of Birmingham. This exciting opportunity involves supporting a wide portfolio of conferences and events, ensuring smooth operations, and delivering an outstanding customer experience from start to finish. Furthermore, this role is permanent and offers excellent growth potential within a world-class institution.

Role Details

• Location: University of Birmingham, Edgbaston, Birmingham, UK
• Job Type: Full-Time, Permanent
• Salary: £29,647 – £31,460 (with progression up to £35,388)
• Closing Date: 9th October 2025

About the Role

You will act as the first point of contact for delegates, managing event logistics, liaising with clients and service providers, and ensuring every detail meets the highest standard. Therefore, this role is perfect for someone who thrives in a dynamic environment and takes immense pride in exceptional service. From essential planning and administration to visible front-facing duties, you will be crucial to the success of every function.

Key Responsibilities

As the Event Co-ordinator and Front of House, you will:

• Event Delivery: Coordinate and deliver a variety of conferences and events across the campus.
• Front of House Duties: Act as the face of our service, greeting delegates, assisting with AV use, and ensuring smooth event flow.
• Logistics Management: Organize catering, meticulously check allergens, and maintain a tidy environment.
• Stakeholder Relations: Liaise effectively with clients and stakeholders to meet all their event objectives.
• Administration: Maintain accurate client and booking records on the system.
• Safety & Compliance: Undertake thorough risk assessments and ensure full compliance with safety regulations.
• Financial Processing: Process all financial requirements, including deposits, quotes, and billing reconciliation.
• Sales Support: Host venue familiarisation visits and actively identify upselling opportunities.
• Team Collaboration: Support larger-scale events in collaboration with Event Managers.

Requirements

We are seeking candidates who can demonstrate:

• An A Level or equivalent qualification, or relevant professional work experience in the field.
• Minimum Grade C in GCSE Maths and English (or equivalent).
• Previous professional experience in Events and/or Marketing.
• Strong IT skills, including proficiency in MS Office and experience with website editing software.
• Excellent communication, interpersonal, and customer service skills.
• The ability to work flexibly, which includes evenings and weekends when required.
• Strong organizational, problem-solving, and financial awareness.

Why Join Us?

At the University of Birmingham, people are truly at the heart of everything we do. We are proud of our history, our diverse community, and our global reputation. Consequently, we are committed to supporting your personal and professional development through initiatives such as our Birmingham Professional Programme and sector-leading training opportunities.

You’ll also be working in the vibrant city of Birmingham, with excellent transport links, state-of-the-art facilities, and a deeply supportive team culture.

Perks

We offer a generous benefits package:

• Annual Leave: Enjoy 40 days of paid holiday per year.
• Volunteering: Receive a paid volunteering day annually.
• Financial Security: Access a generous pension scheme and occupational sick pay.
• Flexibility: Benefit from flexible working arrangements.
• Family Support: Access three high-quality subsidised day nurseries on campus.
• Campus Access: Enjoy access to on-campus sports center, shops, art gallery, museum, and botanical gardens.
• Development: Take advantage of career development opportunities through the Birmingham Professional programme.

Apply Now!

If you are passionate about delivering exceptional events and customer service, we’d love to hear from you. Be part of an inclusive, supportive, and forward-thinking team at the University of Birmingham.

To learn more, you can direct informal enquiries to Sally Badham (s.badham@bham.ac.uk).

Join us in creating world-class experiences and making an impact! ✨