🌟 Ambassador & Influencer Officer – Join Mencap’s Communications Team!

📍 Location: London, E1 6LP (Hybrid working – home + office)
📅 Contract Type: Fixed-Term (9 Months)
⏰ Working Hours: Full-Time (37.5 hours/week)
💷 Salary: £32,956 per annum
🕒 Application Deadline: Wednesday, 30th July
🖥️ Interviews: To be held on Tuesday, 5th August (via Microsoft Teams)
📌 Job Reference: 34197

💬 About the Role

Are you a people person with a passion for communications and social impact? Mencap is looking for a vibrant Ambassador and Influencer Officer to join our award-winning Communications Team.

This is your opportunity to play a key role in strengthening Mencap’s presence across media and social platforms by building strong relationships with high-profile ambassadors, influencers, and supporters. You’ll use your relationship-building and coordination skills to help us amplify the voices of people with learning disabilities.

🌈 About Mencap

At Mencap, we are driven by a powerful vision: for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

As one of the UK’s leading learning disability charities, we support individuals, families and carers, and campaign tirelessly for a more inclusive, fair, and kinder society. With values rooted in respect, belonging, and growth, we believe everyone should be valued for who they are – and that includes our employees.

🎯 What You’ll Be Doing

In this exciting role, you’ll be the go-to person for all things talent and influencer-related. Working closely with our media and social media teams, you will:

• Manage and nurture relationships with a roster of ambassadors, celebrities, and high-profile supporters.
• Coordinate PR moments, photo ops, and content creation days involving talent.
• Provide expert advice to internal teams on how to best utilise ambassadors across campaigns.
• Monitor influencer activity across social and traditional media, identifying opportunities to collaborate.
• Support strategic planning, ensuring ambassadors feel informed, engaged, and aligned with Mencap’s mission.
• Spot new opportunities to connect with influencers who have genuine connections to learning disability causes.
• Handle logistics for ambassador involvement in media interviews, charity events, and content shoots.
• Collaborate with other teams to ensure seamless execution of campaigns and activations.

What We’re Looking For

We’re after someone who is as comfortable talking to celebrities as they are working with teams behind the scenes.

Here’s what would make you a great fit:

✅ Essential Skills & Qualities

•  A friendly, confident personality with excellent communication skills (verbal and written)
•  Strong organisational skills – able to manage multiple priorities at once
• Previous experience working with influencers, ambassadors, or celebrity supporters in any industry
•  Good understanding of how to engage audiences across social media platforms (e.g. Instagram, X, TikTok)
•  A proactive, can-do attitude and eagerness to learn
•  Comfortable using your initiative while supporting team goals
•  Creativity and the ability to think outside the box for storytelling and engagement

🌟 Desirable (But Not Essential)

• 🎬 Previous experience working in broadcast media or talent/celebrity management
• 🎓 A background in PR, communications, media, or charity engagement

💚 Our Culture & Values

At Mencap, belonging is for everyone. That’s why we intentionally design inclusive practices in recruitment, training, and team culture.

We embrace diversity and welcome applicants of all backgrounds, including those with disabilities and long-term health conditions.

We encourage participation in our internal Belonging Networks, including groups for:

•  Black and Asian colleagues
•  LGBTQIA+ members
•  Disabled colleagues and those with health conditions
•  Parents and carers
•  Allies and advocates

🎁 Fantastic Benefits You’ll Love

We’re committed to supporting and rewarding our team. Here’s a taste of what you’ll enjoy as part of the Mencap family:

• 🌴 32 days paid annual leave, including bank holidays (pro rata)
• 🛍️ Employee discount schemes at top retailers
• 💳 Health cash plans and interest-free loans
• 🚀 Training and development to help you grow in your role
• ❤️ A team that celebrates individuality and supports each other’s success

💼 Why This Role Matters

People with a learning disability are too often underrepresented in the media. By working with the right ambassadors and influencers, you’ll help bring their stories, achievements, and voices into the spotlight – creating real change and national awareness.

Whether it’s a TikTok campaign, a charity gala, or a powerful TV appearance, you’ll be behind the scenes helping to make it happen.

📥 How to Apply

Ready to make a difference with your communication skills and passion for inclusion?

👉 Apply now by submitting your CV and cover letter via the Mencap Careers Page or your preferred job board.

Deadline to apply: Wednesday, 30th July
Interview date: Tuesday, 5th August (via Microsoft Teams)

🤝 Join Us

At Mencap, we don’t just welcome diversity — we celebrate it. Whether you’re a communications professional, an influencer manager, or someone with a passion for social justice, we’d love to hear from you.

Come as you are. Be part of something bigger. Together, we are Mencap.