Transform Your Career: Operations Administrator Role!

Transform Your Career: Operations Administrator Role!

Are you ready to join a top-tier university? Specifically, an Operations Administrator position is now open at the University of Wales Trinity Saint David (UWTSD) in Birmingham. This permanent, full-time role offers a fantastic chance to join an institution that transforms education and enriches communities. Indeed, this position is perfect for those who enjoy delivering excellent customer service while supporting smooth daily operations in a dynamic academic setting.

About the Illustrious University of Wales Trinity Saint David

The University of Wales Trinity Saint David is one of the oldest universities in the United Kingdom. Its Royal Charter dates back to 1828. Today, UWTSD stands as a modern and ambitious institution. It currently educates over 16,000 students across multiple campuses in Wales and England. Furthermore, it maintains strong international partnerships worldwide. The university proudly ranks 1st in Wales and 2nd in the UK for Student Satisfaction, according to Times Higher Education in July 2025.

Overview of the Operations Administrator Position

In this role, you will perform essential front-facing customer service and behind-the-scenes administrative support. Your work will take place at the Birmingham Campus in Sparkhill. Specifically, you will work proactively with minimal supervision. Your efforts will ensure efficient operations and contribute to a welcoming, inclusive campus experience for everyone.

Essential Support Duties for an Operations Administrator

Your daily responsibilities will keep you active and engaged. For example, you will handle the following tasks:

• Front-Line Support: You provide high-quality administrative services to students and staff.

• Query Management: You respond independently to routine enquiries and information requests.

• Campus Coordination: You support daily operations through careful scheduling and coordination.

• Financial Processing: You carry out basic financial tasks and ordering processes.

• Supplier Relations: You maintain positive relationships with external suppliers.

• Campus Versatility: You assist across different areas of the Birmingham Campus as required.

• Customer Focus: You deliver a flexible service that aligns with core university values.

Requirements for Success

We seek a self-motivated individual with a positive attitude. Specifically, you should bring the following skills:

• Education: You possess a good general level of education.

• Experience: You have a solid background in administrative support and customer service.

• Communication: Your organizational and interpersonal skills are excellent.

• IT Proficiency: You demonstrate strong skills in Microsoft Office applications.

• Resilience: You work calmly under pressure and manage challenging situations well.

• Detail Oriented: You show a strong respect for confidentiality and diversity.

• Flexibility: You are willing to travel between locations when the university needs support.

• Development: You show a genuine interest in personal learning and professional growth.

Essential Job Information

• Location: Birmingham

• Job Type: Permanent, Full-Time

• Hours: 37 hours per week

• Pay: £12.60 per hour (£24,215 – £26,093 per annum)

• Closing Date: 19 January 2026 (11:59 pm)

• Sponsorship: This role is not eligible for visa sponsorship.

Outstanding Benefits and Rewards

We value our people and offer a comprehensive package to support you:

• Generous Leave: Enjoy 28 days of annual leave plus 8 bank holidays.

• Extra Time Off: Receive 4 additional University closure days each year.

• Fair Pay: We are a Living Wage employer and apply pay rises annually.

• Supportive Culture: Work in an inclusive and welcoming environment.

• Career Growth: Access excellent opportunities for personal learning and development.

• Legacy: Join a historic yet forward-thinking university.

If you want to build a meaningful career in higher education, apply now! Consequently, you can take your next professional step with UWTSD.

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