Be the Core of the Market: Operations Associate – 6 Month FTC.

Be the Core of the Market: Operations Associate – 6 Month FTC.

If you’re looking for an exciting opportunity with a clear purpose, this is your moment! The role of Operations Associate sits right at the heart of Lloyd’s of London—the world’s leading insurance and reinsurance marketplace. 🌍✨ Join a team that inspires courage, actively drives operational excellence, and directly helps build a more resilient future.

About Lloyd’s

Lloyd’s is home to some of the brightest minds in risk-sharing and innovation. Guided by core values such as bravery, teamwork, integrity, and doing the right thing, Lloyd’s empowers people to shape a sustainable and inclusive future. If you share these foundational principles, you will certainly feel right at home here.

Role Overview

This is a pivotal 6-month operational project role. Specifically, it focuses on elevating process efficiency and supporting meaningful operational change across the organization. You will play a key part in coordinating and embedding improved workflows within the team responsible for centralized relationship management across Managing Agents in the Lloyd’s market.

Candidates must have experience mapping end-to-end processes, identifying operational bottlenecks, and delivering process improvements that streamline workflows.

Key Responsibilities

Your duties will be split across three critical areas:

🔧 Operational & Process Improvement

• Lead and support the rollout of an operational excellence framework across Account Management.

• Furthermore, ensure effective processes, communication flows, tools, and technologies are correctly in place.

• Maintain documentation for core processes and provide guidance to ensure compliance.

• Drive continuous improvement initiatives within Account Management operations.

📅 Coordination & Stakeholder Management

• Manage complex scheduling, logistics, and stakeholder coordination effectively.

• Support cross-functional workflows and ensure timely, high-quality task execution.

• Partner with the Operations Manager and senior leadership on day-to-day activities, as well as strategic initiatives.

📊 Reporting & Tracking

• Own reporting trackers, action logs, and internal tools.

• Proactively escalate issues and enable smoother decision-making across the team.

• Streamline internal reporting, documentation, and knowledge-sharing systems.

Why Lloyd’s?

Lloyd’s is fully committed to fostering a workplace where everyone is valued and included. Diversity, equity, and inclusion actively shape every part of the organization—ranging from training and wellbeing to professional development and flexible working options.

Perks

Enjoy an excellent range of benefits while working in a flexible, hybrid environment:

• Wellness: Gym membership and comprehensive wellness programmes, including mental health support. 🏋️‍♀️🧘

• Commuting: Cycle to work scheme. 🚲

• Finance: Generous company pension and various employee discount schemes. 💸💼

• Development: Financial support for training, education, and professional development. 📚

Ready to Apply?

If you’re passionate about operational excellence and want to be part of an industry-leading team solving complex challenges, we’d love to hear from you!

Additionally, Lloyd’s provides accessible recruitment and workplace adjustments—please let us know if you require support at any stage.

Apply now and take the next step toward building a braver future with Lloyd’s! 👉