Retail Operations Assistant Job Opportunity in the UK! 🏙️👟

Retail Operations Assistant Job Opportunity in the UK! 🏙️👟

Are you ready to take the next crucial step in your retail career? We are actively looking for an enthusiastic and detail-oriented Retail Operations Assistant to join the Office Shoes team in London. In this exciting role, you will provide vital support to the Retail Operations Manager and the Senior Retail Operations & Risk Manager. Ultimately, your work will help drive profit, improve efficiency, and streamline communication across all stores and our head office.

If you love working in a dynamic environment, managing multiple tasks efficiently, and making a real impact behind the scenes, then this opportunity is perfect for you!

Key Responsibilities

As the Retail Operations Assistant, you will be a central hub for efficiency and communication. Your main responsibilities include:

• Operational Support: Provide necessary administrative and operational support to ensure smooth retail functions.
• Communication Management: Manage general telephone enquiries and handle the Retail Operations inbox efficiently.
• Daily Oversight: Oversee daily store alarm monitoring and manage all aspects of omnichannel reporting.
• Database Maintenance: Maintain and accurately update the official Retail Stores database.
• Internal Publishing: Assist in creating and publishing timely store and head office communications within set deadlines.
• Travel Coordination: Manage travel requests for store staff, carefully ensuring costs remain within budget.
• Incentive Management: Coordinate all store incentives and ensure accurate and timely prize payments.
• Budget Contribution: Support store stationery orders and contribute to overall budget management activities.
• Project Support: Assist with new store openings and closures, including coordinating travel, accommodation, and necessary consumables.
• Collaboration: Collaborate actively with all head office departments to ensure seamless communication and efficient problem-solving.
• Meeting Organization: Organise area meetings and contribute vital administrative support to key retail projects.

What We’re Looking For

We are seeking a proactive multitasker who brings:

• A solid understanding of store operational procedures.
• Proficiency in using Microsoft Office tools.
• Strong numeracy and literacy skills.
• Excellent organisation, communication, and interpersonal skills.
• The essential ability to work independently and efficiently under pressure to meet deadlines.
• A positive, proactive attitude and a strong willingness to take initiative.

Why You’ll Love This Role

As a Retail Operations Assistant, you will hold a key position in ensuring our stores run efficiently and that our entire retail team stays connected. Furthermore, you will gain the valuable opportunity to participate in exciting projects. These projects help improve performance, reduce workload, and drive significant growth across the entire business.

Perks

• Brand Exposure: The opportunity to work with Office Shoes, a renowned retail brand.
• Cross-Functional Experience: Exposure to cross-departmental collaboration and wide-ranging business initiatives.
• Development: Clear development opportunities with ongoing coaching and training sessions.
• Culture: A supportive and vibrant workplace culture that genuinely values your ideas.
• Work Environment: Contribution to maintaining a safe and positive working environment.

If you’re a motivated individual who thrives in a fast-paced retail setting, we’d love to hear from you! ✨

Apply now and take the next step in your retail journey with Office Shoes — where your skills and enthusiasm truly make a difference! 👉