Seamless Technology in Luxury: IT Specialist Job Role in the UK!

Seamless Technology in Luxury: IT Specialist Job Role in the UK! 💻

Are you passionate about cutting-edge technology and the world of high-end luxury? This IT Specialist job opportunity in the United Kingdom, based at the PRADA Group in London, offers an exciting chance to work within a globally renowned fashion house recognized for innovation, quality, and creativity. As a key member of our Northern Europe Head Office team, you will support and maintain the IT systems that power one of the world’s most prestigious luxury brands.

About PRADA Group

The PRADA Group, founded in Italy in 1913, is a global leader in the luxury sector. Furthermore, we are home to iconic brands like PRADA, Miu Miu, Church’s, and Car Shoe. Currently, we operate in over 45 countries and employ a diverse team of professionals representing more than 100 nationalities. PRADA thrives on excellence, creativity, and forward-thinking innovation, making this an ideal environment for ambitious IT professionals.

Your Role – IT Specialist

As an IT Specialist, you will directly support IT operations across Northern Europe. Your main goal is ensuring seamless technology performance in both our head office and our retail stores. Consequently, you will collaborate across various departments, manage essential hardware and software systems, and uphold the PRADA Group’s globally recognized high standards for IT infrastructure and compliance.

Key Responsibilities

Your core duties will include:

• Project Implementation: You will participate in planning and implementing IT projects in collaboration with multiple internal departments.
• Support Management: You will manage IT support requests efficiently through the dedicated ticketing system.
• System Administration: You will administer and monitor hardware, software, and networked devices.
• Technical Support: You will provide hands-on technical support for systems, applications, and mobile devices.
• Maintenance & Troubleshooting: You will install, troubleshoot, and maintain PCs, peripherals, and complex store systems.
• Compliance: You will ensure compliance with all global IT and security guidelines.
• Documentation & Training: You will create technical documentation and deliver effective user training sessions.

Knowledge & Skills

We are seeking a candidate who brings the following qualifications and expertise:

• A Degree or recognized training in IT Management, Computer Science, or Information Systems.
• Experience working in retail or customer-facing IT environments is preferred.
• Furthermore, strong communication and effective user training skills are essential.
• Expertise in Microsoft Office, XStore, and managing hardware/network environments.
• Proven experience in remote troubleshooting and system analysis.
• A reliable, detail-oriented, and self-driven work style.
• Flexibility and willingness to travel across Northern Europe as needed.
• Finally, basic knowledge of SAP (for end-user support) is a definite advantage.

Perks

Join us and receive these benefits:

• Work in a creative, international, and deeply inclusive environment.
• Significant opportunities for professional growth and continuous learning.
• Be part of a team that truly values diversity, equality, and innovation.
• Gain direct exposure to the luxury retail sector and cutting-edge IT systems.
• Join a company that strongly invests in its people and their professional development.

Why Join PRADA?

At PRADA, we believe that diversity is our greatest strength. We are wholly committed to creating an inclusive workplace where we value every voice and where every individual can thrive. Ultimately, our people—curious, passionate, and dedicated to excellence—are the driving force behind our global success.

✨ Ready to elevate your career by combining your IT expertise with the world of luxury fashion? We’d love to hear from you!

📩 Apply now and become an essential part of the PRADA legacy.