SAP CRM Technical Expert Job Opportunity in United Kingdom
Website TCS
SAP CRM Technical Expert – Lead Technical Growth in Utility Domain (London)
TCS is seeking a passionate SAP CRM Technical Expert to join our team in London!
This is an exciting opportunity for someone who thrives on complex design and development projects within the SAP CRM environment. As an SAP CRM Technical Expert, you’ll play a key role in tackling challenging technical consulting projects within the Utility domain.
About the Role
In this permanent, London-based position, you’ll leverage your expertise in SAP CRM to:
- Conduct techno-functional analysis and develop technical solutions for SAP CRM projects.
- Design, develop, and support SAP CRM functionalities.
- Engage in customer workshops to understand and document user requirements.
- Collaborate with offshore teams on various technical aspects like algorithms, batch scheduling, portals, and zones.
- Conduct thorough testing, validate functionalities, and ensure seamless project deployment.
- Provide support during UAT (User Acceptance Testing) and resolve defects in collaboration with SAP BASIS for production implementation.
Your Skills and Experience
To excel in this role, you’ll possess:
- Deep knowledge of the SAP CRM One Order framework, CRM SERVICES Module, and technical & functional CRM objects.
- Expertise in SAP CRM BOL, GENIL, and BSP UI Component workbench.
- Strong SAP CRM ABAP skills with experience in BADIs, BAPIs, user exits, and RICEF methodology.
- Experience with SAP CRM middleware for integration with SAP ECC systems, including troubleshooting BDOCs and queues.
- Proven ability to customize CRM functionalities, including transaction types, organizational structures, roles, and pricing.
- Familiarity with utilities scenarios (B2B/B2C) and utilities-specific CRM data models.
- Knowledge of Interaction Center processes, contract management, and utilities contract management.
Benefits and Rewards
TCS offers a competitive compensation package with attractive benefits like pensions, health care, life insurance, and access to extensive training resources.
Be part of a Diverse and Inclusive Team
TCS UK&I values diversity and inclusion. We foster a supportive environment for all employees and are committed to providing reasonable adjustments throughout the recruitment process.
Ready to Make a Difference?
Join TCS and leverage your SAP CRM expertise to tackle exciting projects within the Utility domain! Apply online now!
To apply for this job email your details to stunited.hr@gmail.com