Customer Experience & Sales Specialist Role open!

⚡ Join Tesla as a Sales Customer Experience Specialist

💼 Department: Sales & Customer Experience
🚗 Driving Licence Required: Full UK licence held for 2+ years

Are you passionate about innovation, sustainability, and delivering exceptional customer experiences?

Tesla is looking for confident, energetic, and mission-driven individuals to join our Sales Customer Experience Specialist team across London. If you enjoy engaging with people, love the idea of revolutionising transportation, and want to play a part in accelerating the world’s shift to sustainable energy, this could be the perfect role for you.

At Tesla, we don’t just sell electric vehicles—we create unforgettable experiences.

🌟 What to Expect

As a Sales Customer Experience Specialist, you’ll be the face of Tesla. You’ll be the first point of contact for many of our customers—at our retail stores, special events, or test drive sessions—playing a vital role in shaping their journey with Tesla.

This role is about more than just sales—it’s about storytelling, educating, and connecting people with a brand that’s changing the world one innovation at a time. You’ll be part of a larger, collaborative sales and delivery team that works together to reach common goals, creating a positive and high-performance environment.

Your Key Responsibilities

As part of your daily mission, you’ll:

🚀 Proactively Engage & Educate

• Welcome and interact with potential customers visiting Tesla stores or events with energy and professionalism
• Initiate meaningful conversations to understand their interests and match them with the right Tesla product
• Actively generate leads, guiding prospects through the sales funnel

🧠 Inform & Inspire

• Use your knowledge of Tesla products to explain key features in a clear and exciting way
• Encourage test drives as a key experience for potential customers
• Help visitors understand the benefits of driving electric and being part of a sustainable future

📲 Capture & Manage Lead Data

• Efficiently capture customer details during in-person interactions, events, or online chats
• Maintain accurate records in Tesla’s CRM system
• Regularly update profiles with relevant information from conversations to support ongoing follow-ups

🤝 Collaborate with the Team

• Work closely with Tesla’s sales and delivery teams to ensure a smooth and engaging customer journey
• Share insights, feedback, and innovative ideas to continually enhance the sales process 💬
• Be a team player and foster a “One Team” mentality—every customer interaction is a group effort!

💼 Represent the Brand

• Reflect Tesla’s values through your professionalism, product knowledge, and commitment to customer satisfaction
• Always bring a positive attitude and a solution-focused mindset

What We’re Looking For

You don’t need to be an automotive expert—but you do need to be a people person with a passion for learning and a drive for delivering excellence.

✅ Essentials:

• A natural conversationalist who can engage easily with a variety of people
• Previous experience delivering exceptional customer service—bonus if it’s in a retail or sales setting
• Enthusiasm for Tesla’s mission and products, from electric vehicles to energy solutions
• Ability to communicate clearly, simply, and persuasively
• Great organisational skills and the ability to juggle multiple priorities
• Proactive, self-motivated, and goal-oriented
• Flexible schedule—you’re open to working weekends and evenings
• Full UK driving licence held for at least 2 years (this is essential for conducting test drives)

🎓 Training & Growth Opportunities

At Tesla, learning never stops. When you join us, you’ll receive:

• Product training to get you up to speed with our vehicles, solar panels, and energy storage systems
• Sales coaching to help you connect with customers more effectively and confidently
• Ongoing support and career development opportunities—Tesla promotes from within whenever possible!

Whether your goal is to grow into a management role or specialise in a specific Tesla product line, we’re here to support your ambitions

Why Work at Tesla?

We’re not your typical car company. Tesla is a movement—fueled by innovation, led by purpose, and built on sustainability and performance. Every role, including yours, contributes to our mission:
👉 To accelerate the world’s transition to sustainable energy.

Working with Tesla means you’ll:

• Be part of a fast-growing, global organisation that’s reshaping the automotive and energy industries
• Collaborate with diverse, driven teams
• Work on cutting-edge technology and contribute to meaningful environmental change
• Enjoy a workplace that values inclusivity, ambition, and action

What’s in It for You?

Aside from a competitive salary, working with Tesla comes with great benefits, including:

• A dynamic, inclusive and purpose-driven team environment
• Opportunities for advancement within one of the world’s most innovative companies
• Access to industry-leading training programmes
• Product discounts and perks exclusive to Tesla employees
• And of course, the opportunity to say: “I help drive the future.”

 Your Impact

When you work for Tesla, you’re not just selling products—you’re inspiring people to drive change.

Every conversation you have, every test drive you set up, and every customer you help move one step closer to sustainable driving is a direct contribution to a greener future

Apply Today!

If you’re ready to join a company that values people, progress, and the planet, we want to hear from you.

Click Apply Now and take the next step toward a high-energy, high-impact career with Tesla.

🔋 Tesla – Drive Change. Power the Future. Live the Mission. 🔋