CRM Account Director in the United Kingdom

CRM Account Director: Drive Customer Success at Accenture

Are you a seasoned CRM professional ready to make a significant impact?

Accenture, a global leader in professional services, is seeking a dynamic CRM Account Director to join our team. In this role, you’ll be responsible for building and maintaining strong client relationships, driving CRM initiatives, and delivering exceptional results.

What You’ll Do:

• Lead Client Relationships: Serve as the primary point of contact for clients, building trust and ensuring their satisfaction.
• Develop Strategic Plans: Create tailored CRM strategies that align with client business objectives.
• Oversee Marketing Campaigns: Collaborate with creative teams to develop and execute effective marketing campaigns.
• Drive CRM Implementation: Ensure successful deployment and optimization of CRM solutions.
• Provide Expert Guidance: Serve as a trusted advisor, offering insights and recommendations on CRM best practices.
• Generate Revenue: Identify opportunities to upsell and cross-sell CRM services, driving growth.
• Measure Success: Analyze key performance indicators to measure the effectiveness of CRM initiatives.

What We’re Looking For:

• Proven experience as a CRM Account Director or in a similar role.
• Strong understanding of CRM platforms and analytics.
• Excellent communication, presentation, and problem-solving skills.
• Proven track record of achieving revenue targets.

Why Accenture?

• Career Growth: Advance your career within a global leader in professional services.
• Collaborative Culture: Work with a talented team of professionals.
• Impactful Projects: Contribute to transformative initiatives that drive business success.
• Competitive Compensation: Enjoy a competitive salary and benefits package.

Join Our Team!

If you’re a passionate CRM professional ready to make a difference, we encourage you to apply!